Friday, 13 March 2020

COVID-19 Customer Notice

At Dockside Cannabis, the health and well-being of our customers, employees and vendors is our top priority. Your safety continues to be our focus as we manage our response to the COVID-19 coronavirus that has escalated globally. We want to reassure you that we are taking many additional steps to sanitize our stores.

We will continue to monitor the situation daily. As Washington State continues to roll out new recommendations and protocols, we will communicate any changes that may affect our customers.

Dockside implemented the following precautions at all locations:

  • Hourly sanitizing of all high touch surfaces with initialed checklists to confirm, including the ATM keypad, door handles, counters and displays, etc.
  • We are well stocked with gloves, sanitizer and disinfectant. We provide hand sanitizer for all customers and staff throughout the store. 
  • Frequent communication to store teams with updated protocols, continued support and news from management.
  • Flexibility in our PTO policy to ensure employees can stay home if they are experiencing symptoms or have had exposure to someone who has tested positive.
  • Communicating state-provided resources to staff.
  • Employee safety procedures implemented:
    • Hands washed at minimum once per hour
    • Personal cell phones sanitized twice per day
    • Abstain from touching your face
    • No handshaking or unnecessary touching of customers or staff
    • No sharing of food, drinks, or other items
    • Cough or sneeze into elbows, vs. hands or the air
    • Hands sanitized after touching money, or use gloves
    • Keep space between others when possible (“social distancing,” 6 feet or more is ideal)
    • Customer’s ID’s will only be handled if necessary and hands washed after contact with the card

If you would like a “minimal contact” customer experience, please place your order on-line and feel free to wait outside if there are too many customers waiting to provide you with comfortable social distancing. If you are over 30 years old, you may show your ID without having a budtender touch it. Bring exact change. 

Thank you for your continued loyalty during this difficult time. 

We will continue to do our part to protect our customers and community.

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source https://www.docksidecannabis.com/covid-19-information-for-our-customers/

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